Organizational Citizenship Behavior - 4841 Words

Table of contents: Page # 1. Literature Review 1 1.1. What are Organizational Citizenship Behaviors (OCBs) 1 1.2. OCB and its link with Organization 3 1.3. How OCB’s are exhibited by employees 4 1.4. Importance of OCB 5 1.5. Effect of OCB on employees 6 2. Introduction to Organization 6 2.1. Allied Bank Limited 7 2.2. Meezan Bank Limited 7 2.3. First Women’s Bank 7 2.4. MCB 7 3. Findings and results 8 4. Discussion 12 5. Suggestion 12 6. Conclusion 13 7. Reference 14 Organizational Citizenship Behavior in banking sector Performance measure of the banking sector highly correlated†¦show more content†¦This special behavior has become a lively research field investigated by organizational sociologists, psychologists, and management researchers. However, whereas most of the studies appear to deal with the phenomenon from a behavioral/functional perspective the natural orientation of citizenship to the political science arena is overlooked. Whereas altruism appears representing the help to specific persons. Generalized compliance is a factor defined by a more impersonal sort of conscientiousness. It implies more of a good soldier or good citizen syndrome of doing things that are right and proper, but doing them for the sake of the system rather than for specific persons. In the view of Smith et al. (1983), the two elements represent distinct classes of citizenship. The political aspect of citizenship consists of three elements: Obedience Loyalty Participation Scholars hold different views with respect to the dimensionality of OCB. Smith, Organ in near 1983 conceptualized OCB with two dimensions: Altruism (behavior targeted specifically at helping individuals) Generalized or compliance (behavior reflecting compliance with general rules, norms, and expectations). Later Organ (1988) identified five dimensions belonging to OCBs: Altruism, Courtesy, Civic Virtue Conscientiousness Sportsmanship Largely based on Organ s (1988)Show MoreRelatedNotes On Organizational Citizenship Behavior1703 Words   |  7 Pages In reference to Organizational Citizenship Behavior (OCB) – the individual behavior which is elective, and is not directly or explicitly recognized by a formal reward system, and that promotes the effective functioning of the organization, and has been studied beginning in the 1970s, this article covers the study of numerous predictors of OCB in the Gulf of Saudi Arabia which consisted of surveying close to 300 private and public employees. The types of predictors which were studied includeRead MoreOrganizational Citizenship Behavior Is Defined As A Set Of Behaviors1669 Words   |  7 Pages Literature review Introduction: Organizational citizenship behavior is defined as a set of behaviors which extends from one s basic requirements of job. Generally, organizational citizenship is extra role behavior or a variety of behaviors like helping colleagues and organization by presenting it in a positive way in front of others and by doing over time voluntarily. The first research made on organizational citizenship behavior was by Bateman and Organ in 1980 s. They presented their genuineRead MoreEmployee Job Satisfaction Has A Large Impact On Their Organization806 Words   |  4 Pagesdissatisfied can lead to high turnover, higher absenteeism, affect their overall job performance, and impact customer satisfaction (Robbins Judge, 2009 pp 87-89). This post will discuss the impact job satisfaction has in regards to organizational citizenship behavior and employee engagement. Causes of Job Satisfaction There are several factors that influence an employee’s satisfaction in their job. 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